Privacy Policy
Please read our Privacy Policy before using our website.
CPEngPRO (we, us or our) maintain a policy of strict privacy and confidence concerning your (you, your) personal information (Privacy Policy). You are protected in accordance with the Privacy Act 1988 (Cth) (Privacy Act).
By providing our office with your personal information or by accessing our website (www.cpengpro.com) you are accepting our practices as described in this Privacy Policy. You agree with and accept the terms of this Privacy Policy. This Privacy Policy applies to information provided to us whether through the website or any other means.
Collecting Personal information
During the course of our business operations, we will gather personal data about you. When we refer to "personal information," we are describing data from which your identity can be reasonably ascertained. This data may encompass information or opinions concerning you. Furthermore, the personal data we maintain about you may encompass sensitive information or credit-related data. Credit information typically includes details exchanged among credit and financial institutions, credit reporting agencies, and other entities engaged in credit management.
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The types of personal information we may acquire from you consist of your name, date of birth, address, account particulars, occupation, and any other details necessary for your identification or the provision of our services. This personal information may be obtained directly from you or through your utilisation of our services. We will exclusively collect personal information that is reasonably required for, or directly linked to, our operational functions and activities.
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We will only gather sensitive information, which may include details about your race, ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, or health/disability information, under the following circumstances:
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when you have explicitly granted us consent to collect such information, and it is reasonably necessary for us to perform our functions or activities.
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when the collection and use of this information are mandated or permitted by Australian law, or a court or tribunal order.
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when such information is essential for establishing, exercising, or defending a legal claim. This information may be collected when you inquire about our services or engage with us.
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Nevertheless, should you choose to provide unsolicited sensitive information, please be aware that we may capture and retain it.
Personal information is typically acquired in the following ways:
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when you initiate contact with our offices through telephone, facsimile, or email communication;
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when you browse our website;
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if you apply for a job opportunity with us;
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when you provide your services or business-related services to us; or
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if you authorise a third party to furnish us with the information.
Why we collect your personal information
We gather personal information with the intention of delivering the services you've requested and effectively maintaining our association with you. This process takes place when you seek our services, participate in a seminar, subscribe to receive updates from us, apply for a job position within our organisation, or offer your services to us. Additionally, we may obtain your personal details from our clients when such information is required for us to represent them adequately.
Cookies
When you visit our website, we gather specific user data, including user interactions, domain names, IP addresses, and browser types. If you prefer, you can configure your computer to disable or decline "cookies." However, please be aware that opting to delete or reject cookies may potentially limit or impede your ability to access or utilise certain parts of our website.
Direct marketing
Periodically, we may utilise your personal information for the primary purpose of delivering our services to you. Furthermore, we may employ your personal data to transmit newsletters pertaining to our organisation and legal matters that could be of interest to you. This encompasses the dissemination of information regarding recent developments, products, services, legal updates, and exclusive offers. By providing us with your email address or other contact information, you grant us permission to employ this information for such purposes at any time.
It is important to note that even if you decide to opt out of receiving marketing materials, we will still send you crucial information that is mandatory for the provision of our services. Should you prefer not to receive commercial electronic communications from us, kindly make use of the unsubscribe feature or email us at info@cpengpro.com.
IP addresses
​Your IP address functions as a unique identifier for your computer during internet usage. At times, we may need to gather your IP address as part of your engagement with different aspects of our website.
Updating your personal information
Maintaining the accuracy and currency of your personal information within our records is of utmost importance. We are committed to taking all reasonable measures to guarantee that your personal information is both accurate and up to date.
Should any of your personal details undergo modifications, we kindly request you to inform us promptly. If you intend to update any aspect of your personal information, please do not hesitate to get in touch with us. In most cases, we rely on your proactive efforts to ensure that the information we maintain about you remains precise and complete.
Do we disclose your personal information?
We may share your personal information with the following parties:
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external service providers, with whom we've contracted for specific services;
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companies that provide information and infrastructure systems to support our operations;
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your authorised representatives;
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individuals or entities for whom you have granted us explicit consent to disclose your information;
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investors, agents, advisers, or entities with a vested interest in our business;
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third parties who have engaged us to provide services; and/or
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organisations that offer products or services we use or promote.
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Before disclosing your personal information to any person or organisation, we will take reasonable measures to ensure that:
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they share a commitment to safeguarding your personal information that is at least as stringent as ours, or
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you have provided consent for us to make the disclosure.
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We may utilise cloud storage solutions to store the personal information we possess about you. These cloud storage and IT servers may be located outside of Australia. We may also share your personal information with entities located overseas.​
Access to your Personal Information
You have the right to review and amend the personal data we have on record concerning you, with some limitations. To request access to your personal data, kindly get in touch with us in writing.
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While there is no fee associated with accessing your data, we may impose an administrative charge for furnishing you with a copy of your personal information.
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​To safeguard your personal data, we may request identification from you before releasing the requested information.
Data Breaches
While we do take reasonable measures to safeguard your personal information, we have established protocols to address any suspected instances of data breaches.
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A data breach refers to situations in which there is an unauthorised access or disclosure of personal information. If we reasonably believe that your personal information has been exposed to a data breach that may result in significant harm to you, we will promptly notify the Privacy Commissioner.
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We will typically inform you if we reasonably believe that your personal information has been subjected to a data breach under the following circumstances:
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when there is a potential for substantial harm to you;
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when notification could assist you in preventing or minimising significant harm;
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when the compromised personal information is sensitive or likely to cause embarrassment or humiliation; or
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when we are legally obligated to provide notification.
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​In addition, we may also notify relevant third parties in the event of a data breach, when deemed appropriate.
Resolving concerns
If you have any concerns or wish to file a complaint regarding the handling of your personal information by us, or if you suspect a breach of your privacy, please don't hesitate to reach out to us. We are committed to addressing any concerns promptly and effectively. In the event that you are unsatisfied with the resolution provided by our designated complaints officer, you have the option to lodge a complaint with the Privacy Commissioner. You can contact the Privacy Commissioner through the Office of the Australian Information Commissioner website (www.oaic.gov.au) or by calling 1300 363 992.
Contact details and additional information
This Privacy Policy is subject to periodic updates, and any revisions will be published on this website. If you require an alternative format for this privacy policy, please feel free to request it.
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For further information about our approach to privacy or to get in touch with us regarding the details outlined in this Privacy Policy, you can reach us via email at info@cpengpro.com.
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While we make ongoing efforts to keep the content on this website current, we cannot guarantee its accuracy or timeliness. It's important to note that legal regulations are subject to frequent changes, and users should be mindful of this fact when accessing information.
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​When this website includes links to other websites, please be aware that we do not assume responsibility for the content found on such external sites.